Validating your order
Once you validate an order, this validation means you accept the present Terms and Conditions.
If you are interested in an article visible on the site Vegaoo.co.uk, you follow this process to place their order. After clicking on the "Confirm" icon and verifying the characteristics of your order (colour, amount, size, price, etc…), you validate the choice of one or more selected products with one click.
If you benefit from a special offer, you should enter the promo code that has been previously attributed to you in the space provided before confirming the order.
For the first order, you have a form to fill out containing the following information: title, first name, surname, complete delivery address, email address, date of birth, and telephone number. You can create your password at this time.
Payment by creditcard
You have the possibility to pay with a debit or credit card directly on the website. Once you have chosen a payment method, the validation is definite and irreversible, following the steps below.
You validate your billing and delivery address, product(s), and the total price. You provide the number of the bank card with the expiry date and CVC code. You then validates their order permanently by clicking on the button "Confirm".
We like to make your shopping as convenient as possible and so we accept an extensive range of payment methods including:
Payment by PayPal
With PayPal your financial information is never communicated to Vegaoo.co.uk.
PayPal encrypts and protects your card number. Pay online by simply indicating your Paypal account email address and password.
Vegaoo.co.uk reserves the right to refuse to honour an order placed by a consumer that has not entirely or partially paid a preceding order or with whom a payment dispute is being handled.
Vegaoo.co.uk reserves the right to verify the personal data submitted by the Customer and to adopt such measures as may be deemed appropriate in verifying if the person whose bank account is being debited is indeed the one making the order, preventing fraudulent payment.
Vegaoo.co.uk may therefore request an ID document and/or proof of address and/or bank documents (bank account details). Vegaoo.co.uk also reserves the right to make a direct cancellation of an order if it presents one or more risk factors of fraudulent bank card use.
To ensure secured payment when paying by card, we use the secured payment services of our CIC bank partner. With this system, your payment by card is directly transmitted to the CIC bank's secured server to our account.
Your card number will not be sent to us at any moment. This transmission in encrypted and secured with an online SSL 3 (Secure Socket Layer) system, now an international standard and used by the main browsers.
When the order is validated, the payment request is routed in real-time to the secure remote payment manager. This asks for an authorization request from the bank card network.
The remote payment manager issues an electronic certificate which is proof of the amount and the date of the transaction in compliance with articles 1316 in the French civil code.